Internal Engagement Report
Type 'Intranet performance' into Google and a very sorry set of adjectives emerges. "Overlooked", "neglected", "forgotten", "unloved" - it's fair to say that the corporate intranet remains the poor relation to the customer-facing website, too often existing as a tick-in-the-box and contributing more to frustration than value.
So what does this mean in real terms?
Mando has commissioned a new study from independent organisation MindMetre, which uses new research to calculate how much intranet underperformance is costing British business. The resulting figures make for stark reading.