Mando bolsters experience design team with two new hires

sean and andy normal


Mando bolsters experience design team with two new hires

Mando has recently appointed Sean Crosslind and Andrew Eagling to add to its Creative and UX teams’ capability. The appointments follow a sharp increase in demand for its experience design services and enhanced offering surrounding artificial intelligence, conversational UI & insight-driven personalisation and automation. 

Sean and Andrew both join Mando from The Hut Group where Sean was Head of Design for some of the Group’s products, with Andrew heading up their UX capabilities. Sean's role as Art Director will help Steve Swann, Mando's Creative Director, bring a more holistic approach to Mando's customer experience offering. Partnering that with Andrews’s role as UX Lead will also ensure that the agency’s UX/CX offering is underpinned throughout their entire portfolio of new and existing clients.

Speaking of his appointment, Sean said: “I sought a position at Mando because they’re one of the few agencies seriously considering the future of digital experiences, developing technology like chatbots and using data intelligently to serve personalised experiences for users.”

Andrew was equally excited by the agency’s future prospects: “When approached with the opportunity to join a team with such a deep-seated passion for innovative customer experience, it was a no brainer. The coming months and years are going to be very special for Mando and I can't wait to be a part of taking their UX offering to the next level.” 

They will be working alongside Mando's 60 strong team based in Liverpool and London and working with their vast array of clients including; Northumbrian Water Group, Together Money, General Medical Council and Norican to name but a few. 

Steven Swann welcomed the new arrivals: “This is an exciting time for the agency. Sean and Andrew are going to be fundamental in the next 12 months of Mando's growth and will be helping to take Mando's creative and UX offering to another level and we’re delighted to welcome them into our already awesome team.”

The appointments are part of Mando's ambitious growth plans, which have seen the agency increase its turnover by an impressive 25% over the past twelve months.

If you would like to discuss how Steven Swann and the team can support you with your next creative project, give us a call on 0845 365 4040 or follow Mando on Twitter using the handle @mandoagency.