Digital agency Mando wins inspiring new client, The Joseph Rowntree Foundation

The Joseph Rowntree Foundation (JRF), an independent organisation working to inspire social change through research, policy and practice and registered housing association and care provider The Joseph Rowntree Housing Trust (JRHT), will be partnering with award-winning digital agency Mando to bring a new intranet to their team.  

JRF/JRHT currently employ around 750 staff working in a variety of professions and locations across Yorkshire and the North East. The charity carries the vision of its famous founder, of a prosperous, poverty-free UK. An effective communication and collaboration platform is essential to support these aims and the organisation’s wide repertoire of work. The new intranet will promote inclusivity for all employees with accessibility features supporting and delivering maximum value and engagement.

The new intranet will open up a completely new way of working for JRF/JRHT staff. The project will move the organisation forward from the current scenario where staff have no mobile access to their current intranet, to an any-time, anywhere approach, including those staff who don’t currently have digital access as part of their roles. 

Once the new intranet has been rolled out, Mando will support the organisation through adoption, training and support service to allow JRF/JRHT to be self-sufficient as early as possible; an approach intentionally designed to deliver quickly, efficiently and with capacity for future growth.

Mando has a strong history of custom SharePoint builds and this project will benefit from their experience. The evolution of MS tooling means companies can benefit from a cost-effective out-of-the-box approach with reduced need for custom builds. Projects instead have increased scope for capturing organisational requirements, identifying the best products and focusing on increasing adoption, giving clients better business value.

The intranet development will take place over the coming months and be ready for launch in January 2017. Once launched, users will be able to keep up-to-date with corporate news and policies, quickly access employee benefits, collaborate on document creation, interact with colleagues, use a video sharing platform, and strengthen team communication through tools such as Delve and Yammer.

Jamie Greaves, Head of IT & Information Services at JRF/JRHT said: “As an organisation we’ve a real focus on staff engagement and a commitment to ensuring we include the entire workforce digitally. It was Mando’s emphasis on the importance of user experience and support during rollout that really struck a chord when we were selecting a development partner.”

“We’re looking forward to working with Mando over the coming months and hope that the relationships we’re building now will see us through future developments as our intranet matures.”

Ian Finch, Managing Director at Mando, said: “We’re delighted to be working with JRF/JRHT on this valuable project. We know that this will make a huge difference to their team and their ways of working. We hope this will be the beginning of a long-standing partnership”.