Podcast: Rise of the bots
Mando CEO, Ian Finch, speaks to @techstringy about the rise of the bots.Chatbots are simplifying people's lives and enabling businesses to put their customer touchpoints at the centre of their strategy in a conversational context, wherever the customer is.
From how bots are helping to greatly improve some of the historically poor experiences we have as users of technology, to how using a new approach to these can deliver great results, Ian uncovers how Mando strives to use technology to simplify people's lives.
Want to hear more about chatbots?
Mando strategy director, Jon Seal, will be discussing how utility companies are capitalising on this technology to improve customer experience at Utility Week Live on 23rd May.