UXLondon boasted 39 speakers and a schedule that was split over 3 days; the first day focussed on product design, the second on service design and the third on experience design.

Podcast: Rise of the bots

Mando director, Ian Finch, discusses the latest developments in chatbots and how they're simplifying customer's lives.

Why you're not seeing an ROI on your Sitecore CX platform

Sitecore is an incredible platform, but ultimately, an expensive one. Your board is likely hounding you for an ROI, but like many others, you’re struggling to justify the initial spend. Why?

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